Complex Care Services

Holistic Assessment, Care, and Support

At S-Rock Care Services, we believe in delivering care that goes beyond mere tasks. Every individual deserves the right to live a dignified life, tailored to their unique choices and preferences.

Our Philosophy:

• Person-Centered Care: We prioritise personalised care, ensuring each person’s dignity and individual needs are at the forefront.
• Quality of Life: We understand that quality of life is paramount. Our team will work with you to plan and decide how you want your quality of life to be improved.
• Empowerment and Support: We are committed to supporting your choices, no matter how big or small. Our goal is to empower you to live your life to the fullest.

Our Commitment

• Pioneering Care Innovation: At S-Rock Care Services, we are dedicated to leading the field of complex care. Our unwavering commitment to excellence drives us to continually refine and enhance our services, ensuring that we meet and exceed your needs.
• Home Comfort: Recognising the importance of home comforts, our highly trained complex care team strives to provide care that allows you to remain in control and surrounded by family and friends, enhancing your overall wellbeing and independence.

At S-Rock Care Services our dedicated support staff are here to assist clients with a range of specialised care needs. Here’s how we can help:

Ventilator Care:

• Connection & Disconnection: Assistance with connecting and disconnecting your ventilator, such as NIPP 3+ (None Invasive Positive Pressure and CPAP (Continuous Positive Airway Pressure)
• Maintenance : Support in changing and cleaning filters and tubing, as well as recognising and managing ventilator issues.

Tracheostomy Care:

• Full Tracheostomy Change: Comprehensive care including inner cannula changing and stoma site care.

Ambu-Bagging

• Manual Ventilation: Provided when clinical signs indicate respiratory difficulties.

Cough Assist:

• Settings Verification: Ensuring correct settings.
• Assistance: Full assistance in using your cough assist device, whether manual or automatic.

Chest Physiotherapy:

• Prescribed Care Plan: Administering the care plan prescribed by your physiotherapist.

Suction:

• Oral and Tracheostomy Suction: Both shallow oral suctioning and deep suction via tracheostomy using closed or open catheter systems.

Bowel Care:

• Comprehensive Support: From positioning assistance to digital evacuation and bowel stimulation, including the use of suppositories and enemas.

Stoma Care:

• Stoma Site Care: Care of the stoma site and emptying of the stoma bag.

Catheter Care:

• Intermittent Catheterisation: Care of your suprapubic site and catheter, including recognising and managing urinary tract infections.

Oxygen Therapy:

• Oxygen Desaturation: Recognising signs such as cyanosis and assisting with oxygen application via nasal cannula, face mask, or tracheostomy using cylinders or condensers.

Epilepsy Management

• Seizure Response: Handling injuries arising from seizures and administering midazolam and diazepam.

Gastrostomy Care:

• Stoma Site Care: Administering medication, water, and food via PEG tube using gravity and pumps.